Contact & Support

Get in Touch

Have a question, found a bug, or want to discuss a partnership? We'd love to hear from you. Choose the right channel below and we'll get back to you promptly.

24–48h Typical response

Technical Support

support@cryptara.io

Bugs, display issues, data problems, feature questions, or anything not working as expected.

General Inquiries

contact@cryptara.io

General questions, feedback, feature requests, or anything else on your mind.

Business & Partnerships

partnerships@cryptara.io

Advertising, sponsorships, data partnerships, integrations, or media inquiries.

Privacy & Legal

privacy@cryptara.io

Privacy requests, GDPR/CCPA inquiries, data deletion requests, or legal matters.

Send Us a Message

Fill out the form below and we'll reply to your email address. All fields are required unless marked optional.

Contact Information

General contact@cryptara.io

Support support@cryptara.io

Partnerships partnerships@cryptara.io

Privacy & Legal privacy@cryptara.io

Response Time Typically 24–48 hours (business days)

X (Twitter) @cryptara_io

Frequently Asked Questions

Is Cryptara completely free?

Yes — Cryptara is 100% free to use with no account registration, no paywall, and no premium tier. The service is funded by Google AdSense advertisements displayed on the site.

How often are prices updated?

The market table refreshes automatically every 30 seconds. You can also force-refresh anytime using the refresh button in the market stats bar. Real-time price streaming (via Binance WebSocket) is active while a coin detail modal is open.

Where does the data come from?

Market prices and data are sourced from the CoinGecko API. News articles come from CryptoCompare. Real-time price ticks in coin modals come from Binance WebSocket streams. All are third-party providers with their own terms of service.

How do I remove my watchlist and alerts?

Your watchlist and price alerts are stored locally in your browser's localStorage — not on any server. To clear them, open your browser settings, go to "Site data" or "Cookies and storage," find cryptara.io, and clear its data. Or open DevTools (F12) → Application → Local Storage → Delete all keys starting with crypt-.

Can I advertise on Cryptara?

Yes! We offer advertising and sponsorship opportunities for crypto-related businesses. Email us at partnerships@cryptara.io with details about your company and campaign goals.

Is there a Cryptara mobile app?

Not yet — but Cryptara is a fully responsive progressive web app. You can add it to your home screen on iOS (tap Share → Add to Home Screen) or Android (tap ⋮ → Add to Home screen) for an app-like experience.

I found a bug — what should I report?

Please email support@cryptara.io with: (1) a description of the issue, (2) your browser and OS, (3) steps to reproduce it, and (4) a screenshot if possible. We appreciate every bug report!